Privacy Policy

Privacy is important to us. The following is the Privacy Policy for this site, which demonstrates our commitment to privacy and security. It is written in simple language, and we ask you to read it through.

Puget Sound Software, LLC, referred to herein, is the parent company of Ask Leo!.

Visitors –
We do not collect information on visitors to this site beyond what is ordinarily captured in a web server log. The log information consists of an IP address (which may be used to look up the domain name associated with, or the Internet Service Provider of the visitor, but no other information about the visitor), and the time of the visit to each page. This information is only used for reporting statistics to the webmaster about traffic to the site, so the performance and effectiveness of the site can be assessed.

Persons who purchase –
Information submitted by persons who make purchases on this catalog site is used only to fulfill the order. The information given is not shared with third parties except as needed to effect financial transactions, unless such disclosure is required by law or other special cases described below. Puget Sound Software may also generate non-identifying and aggregate profiles from information provided (such as the total number of sales, or sale dollar values, but not the names). As explained in more detail below, we may use this aggregated and non-identifying information for advertising purposes. Persons making purchases on the Puget Sound Software catalog site also have the opportunity to receive email announcements from us. Email addresses are used only for that purpose, and are not given to anyone else.

Customers with accounts –
Customers who establish accounts on the Puget Sound Software site have the same expectation of privacy as described above for purchasers who do not establish an account. That information is not shared with third parties except as needed to effect financial transactions, unless such disclosure is required by law or other special cases described below.

Customer Surveys –
We may in the future conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary. In the event we do such a survey, we will take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other Puget Sound Software customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Special Cases –
It is Puget Sound Software policy not to use or share the personal information about visitors of vendors in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, Puget Sound Software may disclose personal information about visitors or vendors, or information regarding their use of the service provided by Puget Sound Software, if we believe we have a very good reason to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Access Terms; to operate the Services properly; or to protect Puget Sound Software partners and customers.

Cookies –
A “cookie” is a small data file that is placed on your hard drive when you visit certain Web sites. ThePuget Sound Software site uses cookies to keep track of your shopping cart purchases as you go from page to page on the site. If you are not accepting cookies, the site attempts to track your purchases in another way, but it is not reliable.

Children’s Privacy –
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. We do not collect information on children and do not have Web pages designed for children. We encourage parents to take an active role in supervising children’s use of the Internet.

Commitment to Data Security –
The Puget Sound Software On-Line Catalog has security measures in place to protect the loss, misuse, and alteration of the information under our control. The Puget Sound Software catalog runs on a server that uses secure mode (SSL) during login and checkout. Thus, passwords and payment information are communicated in encrypted form. Credit card information is always stored in encrypted form.

While we make every effort to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Questions About Puget Sound Software Practices or This Policy –
If you have any questions about this Privacy Policy or the practices described herein, you may contact:

Puget Sound Software
P.O. Box 2841
Woodinville, WA 98072

Revisions to This Policy –
Puget Sound Software reserves the right to revise, amend, or modify this policy, or our other policies at any time. However, we do not intend to lessen control of your information or compromise your privacy.

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